Capital City Honda is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified CUSTOMER SERVICE REPRESENTATIVE to our team. 

Benefits we offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

• Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
• Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.
• Supports the client advisor on product related tasks and activities.
• Fully explains vehicle features, application and benefits.
• Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
• Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
• Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
• Keeps abreast of new products, features, accessories, etc., and their benefits to clients
• Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
• Maintains high ethical standards in all actions and maintains a professional appearance at all times.
• Demonstrates passion about brand and products.
• Assist in other areas of the Sales department and performs other administrative duties, as assigned.
• Exhibit the company’s core values at all times

• Previous retail experience a plus
• Confident in using new media (tablets, social media, etc)
• Background in product marketing helpful
• High School Diploma or equivalent
• Great attitude with a high-energy personality
• Confidence in your ability to be successful
• Outstanding communication skills both verbal and written
• Professional appearance and outstanding work ethic  
• Superior customer service skills

• Ability to work well in a process-driven environment

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates.  If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today! 

Group 1 Automotive is an Equal Employment Opportunity employer.

Salary range for this position is between $48,000-$72,000 annually.